"College isn't a place for good ideas."
Helen Keller
(1880 - 1968)
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"Never underestimate the power of the irate customer."
Joel E. Ross
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Information gathered from www.taylors.edu.my ...
Our Vision
To be a highly respected education group internationally.
Our Mission
We are committed to creating an excellent teaching and learning environment for our students and staff to realise their full potential, thus enabling them to contribute positively to the global community.
Our Philosophy
We believe that we must work in harmony, guided by our values and inspired by our Vision, to achieve organisational and individual aspirations which bring fulfilment and happiness in life.
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Ladies and gentlemen,
Given the fact that I have been in TCSJ (Taylor's College Subang Jaya) for the past 7 months, I have learnt from my Economics classes that customer satisfaction is essential an unignorable. As a student of 7 months, I would really love to agree to their ideals. However, the administration of the institution has convinced me that such strong affections are superflous, redundant and now improbable.
Certainly, I have begun to slowly develop a feeling of distaste towards the institution (not the lecturers as they are innocent, not the course, as it is foreign). Today, however, I have come to believe that such feelings of extreme aversion has reached its peak. My initial scarce gentle emotions towards the 'excellent teaching and learning environment' they claim to provide is made worst by the conditions I am made to cope with today.
How is it possible for such a renowned (open to doubts) learning institution could treat its students (and also customers) with such scarce consideration, I do not know. Don't they know that when customers are satisfied they are more willing to pay? I find it an extremely daunting task to accede to such poor management.
Again, customer satisfaction is the principle of business, isn't it? And, frankly mates, I am least satisfied with today's conditions. I rate it intolerable and insufferable. DO NOT underestimate the power of the irate customer. Perhaps, the management has little idea of the suffering we are going through in class. Trust the authority to be ignorant and oblivious.
Classmates started calling the college a 'cheap school.' How is it possible for me to object apart from the fact that I pay about 5K for a semester. This is of course made worst by the knowledge about the contrasting conditions of theCambridge A-Level office - almost like heaven on earth. Anger heightens ... frustration peaks ...
Execellent teaching and learning environment for students and staff don't exist in TCSJ. And ... don't you dare sue me for defamation. You know I am right.
In short mates ...
The air-conditioners weren't working today.
They are too cold when you don't want them to be cold and too warm when you want them to be cold.
Today ... IT IS NOT WORKING AT ALL.
I guess it's true what they say - Education is not the filling of the pail, but the lighting of a fire. In other words ... it's not cool, it's burning hot.
Cheap school.
[[ mood ]] annoyed
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If words are indeed the only tools a writer has, I cannot find mine.
But I am no writer.
[[ music ]] Warren Barfield - Whisper to Me
[[ mood ]] depressed
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There are just moments where sorrow overtakes one’s self and the soreness coming from the notion that you have just laid yourself exposed to such painful emotions. These are moments that tears will flow like the river of Lethe’d and little can be done to stop such grief-stricken expression of what’s trapped within the small abyss of one’s mind. These are moments of helplessness where you feel even God is out to get you after all those little sins you have committed are tabulated. And these are moments where even those who are closest at heart will fail to comprehend the extent of emotional pain you are going through. These are moments of split seconds that seem to you like years that will not end. These are moments where you wish Death strikes you and lead you away.
What is more painful than all that is that your failure to express the solemnity that is creeping on your back. You know you feel it; you just don’t know how to say it. And, how more painful it really is when even tears fail to form when your pride struggles for power with your trodden state of mind. And, how more agonizing it is when you wish one of them would just overcome the other without you having to be trapped in between the two emotions for long insufferable moments. And, how more heart-wrenching can it get when it seems like no one within reach understands half the sorrow you are attempting to cope with.
Moments of pure safety and sanctuary are to be cherished. But, they don’t usually appear – not especially when you want them to.
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When sorrow is surpressed
And even words don't express
The moments of intese distress:
That is pain.
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James Blunt - Tears And Rain Lyrics
How I wish I could surrender my soul;
Shed the clothes that become my skin;
See the liar that burns within my needing.
How I wish I'd chosen darkness from cold.
How I wish I had screamed out loud,
Instead I've found no meaning.
I guess it's time I run far, far away; find comfort in pain,
All pleasure's the same: it just keeps me from trouble.
Hides my true shape, like Dorian Gray.
I've heard what they say, but I'm not here for trouble.
It's more than just words: it's just tears and rain.
How I wish I could walk through the doors of my mind;
Hold memory close at hand,
Help me understand the years.
How I wish I could choose between Heaven and Hell.
How I wish I would save my soul.
I'm so cold from fear.
I guess it's time I run far, far away; find comfort in pain,
All pleasure's the same: it just keeps me from trouble.
Hides my true shape, like Dorian Gray.
I've heard what they say, but I'm not here for trouble.
Far, far away; find comfort in pain.
All pleasure's the same: it just keeps me from trouble.
It's more than just words: it's just tears and rain.
[[ music ]] James Blunt - Tears and Rain
[[ mood ]] sore
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Behind these weak smiles is the bitter comprehension of the burning uncertainty that surrounds my blank chasm of thoughts. And the silence within is screaming for dire attention but even such agonizing calls for aid is left unheard by those beyond the walls that were built so high to defend what lies within the still thoughts of the mind and heart. Now even the gentlest of words don’t heal such moments of deep struggles.
Where art thou?
“I’m so tired but I can’t sleep
Standin’ on the edge of something much too deep
It’s funny how we feel so much but we cannot say a word
We are screaming inside, but we can’t be heard.”
[[ music ]] Sarah McLachlan - Fallen
[[ mood ]] nothing
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